RNHealthCoach via L.I.T.E. Thereapeutics
Notice of Privacy Practices Effective Date: Jan 1, 2009
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This notice describes how health information about you may be used and disclosed and how you can get access to this information.
If you have a complaint, or concern about your L.I.T.E. assessment, or L.I.T.E.’s privacy policy, L.I.T.E.’s privacy official can be reached at 877-3-RN-Coach or you may send a letter to LITE –Privacy officer, . Or you may call the privacy official . Please refer to the document below for more details.
PLEASE REVIEW IT CAREFULLY.
Privacy Policy, HIPAA Compliance Graham-Leach-Bailey (GLB) and Health Insurance Portability and Accountability Act (HIPAA)
LITE is committed to claimant confidentiality in everything we do. We have addressed Personal Health Information (PHI) in the three primary areas of our business: employees/vendors, consultants and systems. The company is HIPAA compliant and continuously strives to comply with the various State and Federal regulations regarding the handling of PHI.
LITE has access to, creates and discloses Protected Health Information (PHI), the disclosure of which is restricted by the HIPAA Privacy Rule to only what is necessary for health care physician consultants, Health Coaches or Business Associates to perform their job. Specific examples of PHI include names, addresses, telephone numbers, Social Security numbers, member IDs, license numbers, birth dates, facial photos and biometric information (fingerprints, DNA, or retinal scans).
LITE enforces security measures to ensure HIPAA compliance. PHI should not be discussed or left in public spaces, and shredding bins must be used to dispose of PHI. Documents containing PHI may be transmitted outside of LITE using LITE’s in secure manners. Documents containing PHI may be faxed only to secure fax lines. They may also be mailed or delivered by an LITE-approved courier service. LITE employees encourage customers and consultants to use LITE eService and eChannel to access information necessary for completing their job.
Each LITE employee has signed a confidentiality statement, which includes the following:
LITE and its employees have an ethical and legal obligation to maintain full confidentiality regarding all information and related documents about patients or claimants evaluated at the company. Information about a patient or claimant will not be released to third parties other than the requesting customer, unless required by law, without a signed release from the patient or claimant. Casual conversation about individual patients must be avoided.
Periodically patient materials may be used for teaching or marketing purposes. In such circumstances, sufficient information will be changed so as to render the patient and customer unidentifiable.
Observation of exams by employees who are not medical professionals shall occur only with the written permission of the patient, or as requested by a physician as a chaperone. Non-medical professionals may not observe the physical examination of a patient of a different gender if any undressing of the patient is required beyond exposure of an extremity.
When evaluated at LITE or an LITE consultant, a record of your visit is made. Typically, this record may contain a written report addressing symptoms, examination and test results, diagnoses, treatment, discussions on future care or treatment, work capacity, impairment rating and billing-related information. This notice applies to all of the records of your care generated by LITE consultants or the company.
Our Responsibilities: We are required by law to maintain the privacy of your health information and provide you a description of our privacy practices. We will abide by the terms of this notice. |